Cookie Policy

Cookies are small text files placed on your device when you visit a website. They help the site remember your choices, keep your session active, and deliver a smoother, more personalized experience. At Oak Grove Casino, we use cookies to improve site functionality, protect accounts, measure performance, and help deliver relevant features and offers—always with your privacy and safety in mind.

Cookies do not automatically give us personal information you have not already shared. They do, however, work with information you provide—like account settings or game preferences—to make the site faster and easier to use.

Clear categories: the cookies you may encounter

We use several types of cookies for specific purposes. Below is an easy guide to what each type does and how it benefits you.

• Essential cookies

  • Purpose: Keep your account secure, maintain login sessions, and make the site usable.
  • Benefit: Prevents unexpected logouts during play, supports secure transactions, and protects account actions.
  • Note: Essential cookies are required for core features and cannot be switched off without affecting site access.

• Functional cookies

  • Purpose: Remember language, display preferences, and game settings.
  • Benefit: Saves your preferred layout and game choices, so you don’t have to reset them each visit.
  • Example: Remembering audio or graphic settings for a slot game so you can pick up where you left off.

• Performance and analytics cookies

  • Purpose: Measure how the site performs and which pages or games players use most.
  • Benefit: Helps us identify slow pages, optimize load times, and improve overall game availability and responsiveness.
  • What we do with this data: Aggregate usage statistics to guide technical and design improvements without exposing your personal details.

• Marketing and advertising cookies

  • Purpose: Deliver relevant offers, track campaign performance, and limit the number of times you see the same ad.
  • Benefit: You’re more likely to see offers that match your interests, and we can prevent repetitive ads.
  • Important: These cookies may be managed separately from essential cookies, and you can opt out—see the management section below.

Session versus persistent cookies — how long cookies last

Session cookies are temporary and deleted when you close your browser. Persistent cookies remain until they expire or you delete them. Persistent cookies help retain your preferences between visits, while session cookies keep your activity consistent during a single visit.

Third-party cookies and service providers

Some cookies are set by third parties who provide services embedded in our site, such as analytics providers, payment processors, security services, and software suppliers that power in-browser games. These third parties may collect information subject to their own privacy policies.

Examples of third-party interactions that may set cookies include:

• Analytics tools that measure site performance.
• Payment pages and processors used during deposits or withdrawals.
• Game providers that deliver embedded casino games and track game performance.
• Fraud prevention and security services that protect accounts.

We recommend reviewing the privacy policies of third-party providers when you interact with their services. Oak Grove Casino does not control the cookies set by those third parties, but we require partners to meet industry privacy and security standards.

How we obtain and record your consent

When you first visit our site, you will see a cookie notice that explains our cookie use and asks for your preferences. You can accept all cookies, reject nonessential cookies, or customize your settings. Your selection is recorded so we honor your choice on future visits.

Where required by law, we will not set nonessential cookies until you give consent. You can change your preferences at any time using the cookie settings link in the site footer or via your browser controls.

Manage, disable, or delete cookies — practical steps

You control cookies through your browser and device. Below are general steps; refer to your browser’s help pages for exact instructions.

• Common actions

  • Accept all cookies to ensure full site functionality.
  • Block or delete cookies for greater privacy, knowing some features may stop working.
  • Use “private” or “incognito” mode to limit persistent cookies between sessions.

• Browser guides (find exact steps in your browser’s help)

  • Google Chrome: Settings > Privacy and security > Cookies and other site data.
  • Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data.
  • Apple Safari: Preferences > Privacy > Manage Website Data.
  • Microsoft Edge: Settings > Cookies and site permissions.

• Opting out of targeted advertising

  • Many advertising networks provide opt-out tools or preference centers on their own sites. Using those tools will reduce personalized ads across participating services.

If you disable certain cookies, account features, gameplay, and personalization may be affected. For example, blocking essential cookies may prevent you from staying logged in or completing a deposit.

How cookie choices affect your site experience

Cookies make the site more usable and help us maintain a safe environment. If you block performance cookies, pages may load slower and some tracking-related features may not work. If you block functional cookies, your saved preferences and game settings will not persist.

We recommend allowing essential cookies and carefully considering which nonessential cookies you want to keep enabled to preserve the best experience.

Policy updates and change notifications

We will update this Cookie Policy when our use of cookies changes or when there are legal or operational updates. The "Last updated" date below reflects the latest changes. Significant updates will be communicated via the site and, when required, by email to registered players.

Last updated: August 25, 2026

Questions or privacy concerns — contact Oak Grove Casino

If you have questions about this Cookie Policy, your cookie settings, or privacy practices, contact our support team. We offer multiple support channels:

• Email: service@oakgrovecasino.us.com
• Phone: General Support: 1-888-263-0000, Casino: 1-866-234-1324
• Live chat and FAQ are available through our site for quick help.

We’re committed to transparent, user-friendly privacy practices. If you need assistance adjusting cookie settings, or if you want to request information about cookies tied to your account, reach out and we will help you promptly.